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REFUNDS and EXCHANGES
There are no refunds unless your shipment has been lost, we shipped the wrong item or damaged through delivery. If you return or exchange a wig, the wig must not be cut, styled, washed, it should come the way it was sent to you. If the lace has been cut, we cannot accept the wig. If the wig has been altered in anyway, we will not accept. All packaging that came with the wig, must be intact. If there is a need to exchange a wig, shipping is your responsibility. You must e-mail before sending back any items. You have 3 days from the day that you receive the item to ask for an exchange on your items or return items that was damaged during the shipping process.
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